title
 

Testimonials

Rinnai tankless reviews

Excellent service! It’s nice to deal with someone who knows what they’re doing, and does it quickly. Paul Sandwell, Arlington, TX.

Dealer was knowledgeable and professional and took the time to explain eveything to our satisfaction.  Installation was efficient, clean and professional. Michael Hagen, Rockwall, TX.

They were extremely professional. It was a seamless installation, related trades coordinated and the final product was clean and neat. I would highly recommend RT Plumbing to anyone. We are very satisfied! Michelle Madden, Grand Prairie, TX.

RT Plumbing did a great installation. Dan Zimmer, Ft. Worth, TX.

Excellent installation, quick response on minor issues/questions. They installed a recylcing pump as part of the labor cost of the Rinnai. Definitely a recommended business! Ashley Gaines, Lewisville, TX.

RT Plumbing did a fantastic job of replacing our tank which was locted in the attic, with a tankless heater. The wood construction, the electrical work, and the testing/setup of the actual heater were all done superbly. They included the install of a Metlund D’mand pump as part of the Rinnai labor costs. Definitely recommended. Ashley Gaines, Lewisville, TX.

Very knowledgible, courteous, helpful and professional. Mike Johnson, Keller, TX.

Could not be better, clean, prompt and knowledgeable! Mark Whaylen, Flower Mound, TX.

I would HIGHLY recommend this dealer.  Richard Bonsall with RT Plumbing Services, Inc., was excellent from start to finish.  Richard was very knowledgeable and extremely helpful.  He answered all are questions in detail and the installation was flawless.  He was very friendly and conscientious. We were very fortunate to find this dealer.  He and his staff and are wonderful! Marta Watson, Waco, TX.

Excellent service!  RT Plumbing was quick, very fair on price and their follow up was exceptional.  We met with Richard and agreed upon the install and price ahead of time.  Our 5BR/4B two story in Keller, TX installation replaced 10 year old dual 50gal gas hot water heaters that were located in the attic.  We installed the Rinnai 94Lsi with a Aqua-Pure water filter and it works just great – lots of hot water, no pressure loss, and no cold water sandwiches!  We highly recommend the Rinnai system, and especially Richard and his crew at RT Plumbing! Rob Maas, Keller, TX.

When I originally requested an appointment for a quote on Monday morning, I was given an option of Wednesday or Thursday.   I explained that we had not had  hot water since Sunday morning,  an appointment was made available later that same day.  Richard  provided the most thorough and professional expanation of tankless benefits and the most detailed proposal.  We accepted Richard’s bid Monday evening and had hot water in the house by Tuesday afternoon.   Richard was prompt, professional and exceeded all of our expectations.  Rinnai is fortunate to have Richard as part of their dealer network.   R. Knoeck  Keller TX

Excellent service, product knowledge and installation.  i would recommend RT Plumbing Services, Inc., 9141 Saratoga Rd, Keller, TX 76248 (817-741-5526) to anyone, including my family. Glen Carson, Keller, TX.

Absolutely the best experience we have ever had with a company.  I would rate this dealer as a six star if that were available.  Top notch service and exceptionally nice installers who went above and beyond.  They will be our dealer of choice for more than just the Rinnai tankless water heater. Thanks so much. The Barbee’s, Denton, TX.

It was a joy working with RT Plumbing.  Richard was very upfront and did not try to sell us on anything we did not need.  He knew exactly how to solve our two-tank problem, and install it expertly to our satisfaction.  We were extremely satisfied with the pricing, and even got a credit for electrical that it turned out was not needed.  And his wife Tris, has been very customer-oriented as well, helping out on the business end.  We love the Rinnai and are happy we made the decision to go tankless…..C. Swiggart, Southlake, TX.

Excellent on the estimate and the installation — very professional. David Stockton, Ft. Worth, TX.

Awesome service. We are thrilled to have our Rinnai! Would definitely recommend Richard. Vickie Palmer, Hurst, TX.

I highly recommend RT Plumbing Services.  Great professional work. Milo Milovich, Southlake, TX.

I would definitely recommend RT Plumbing after such a great installation experience at my 1940′s house.  They are very knowledgeable and helpful, far exceeding my expectations. Thanks. Deborah Garrett, Ft. Worth, TX.

He was prepared, on time, and installed a quality project in a professional manner. Greg Bicknell, Keller, TX.

Richard was absolutely fantastic!  Knowledgable, professional, courtious, very reliable and timely.  The installation went exactely as he said it would with no surprises or added expenses.  I could not have asked for anything better, and I can’t imagine it. Jack Born, Southlake, Tx.

Service was excellent, arrived and finished on time, answered all questions in a very competant manner.  I will recommend to all of my friends. Sharry Gray, Irving, TX.

The work was exceptional and very professional.  I plan to purchase another unit for the second hot water heater I have that has lived beyond its normal life cycle next year and will make it another Rinnai. David Glasscock, Colleyville, TX.

Quick service, great price, clean install, professional outfit! Jack Ormberget, Southlake, TX.

Excellent service at a fair price ! Thank you, we love the product ! Jason Ticknor, Decatur, TX.

Richard did a great job and was very thorough in explaining everything. Michael Seidenstein, Plano, TX.

Works great as advertised, and would Strongly recommend dealer! Chris Lane, Dallas, TX.

Very professional, good work, reasonable price. Carol Migdat, Keller, TX.

Very nice, honest and knowledgeable. Sean Browning, Decatur, TX.

Yes I would recommend and I have already done so with some friends and neighbors. Mal Heindel, Keller, TX.

Yes!!!! I would absolutely suggest Richard Bonsall of Rt Plumbing. From the email I first sent to ask questions to the installation of the Rinnai, I always felt comfortable with them. In other words, I felt I could trust them. I did do my home work on the Rinnai for quite a long time and I also went to your web sight for info and also to locate a dealer or a plumber who could do what I wanted. I also talked with other plumbers, but Tris and Richard knew that I wanted a Rinnai and they answered all my concerns and more. We have not had it a week, but we are loving it. I feel safer now with the Rinnai, being put in the attic. Richard explained all the great features and safety features that this product had to offer. I made a great decision on the Rinnai and my Rinnai installer. I also want to say that were very concerned with taking care of my home in the installation. Thank you very much, Brenda Arnold, Ft. Worth, TX.

This is my second unit from RT Plumbing. Excellent installation and the work was superb. The guys did a great job and the installation in the attic was very clean and accessible. David Glasscock, Colleyville, TX.

Wonderful service and knows product very well.  Angela Browning, Decatur, TX.

Excellent, and very knowledgeable and helpful. Gary Achilli, Dallas, TX.

They were on time . And did a great job of install. Checked all the lines before they left. And went over the controls and answered my questions. And did a great job of clean up would not known they were there. Would use them in the future. Mary Ellen Jones, Arlington, TX.

Yes! R.T. Plumbing did a great job on the install! Prompt and courteous, very reasonably priced! Thanks, David McCollam, Ft. Worth, TX.

Great work and great price. Very professional! Anita Cohen, Colleyville, Tx.

Richard had installed a unit for my neighbor. She spoke do highly of him that I was very comfortable having him take care of my install. He did a great job and I would highly recommend him. Terri Flanagan, Ft. Worth, TX.

R.T Plumbing provided excellent service. I would recommend them to anyone who is seeking honest and professional work. Carlos Nuques, Keller, TX.

Yes!! Becky Roberts, Hurst, TX.

Rick was very professional and competent. He explained everything in detail and the installation went perfect. Bob Roth, Colleyville, TX.

Excellent service. Aldean McCall, Dallas, TX..

I thought they did a great job. Expectations were exceeded and there were no surprises. Richard Sonnemann, Aledo, TX.

Professional, clean, honest, informative. Will recommend to others looking at installing a tank-less water heater. Daniel Hagwood, Ft. Worth, TX.

Dealer was the only installer to provide written itemized quote. Was a very frustrating process finding a installer, many calls were left unreturned, many quotes were not itemized and installers would not justify the cost. Estimates to install the unit varied from $3,100 to over $6,300. Turns out many of the certified dealers listed on your website are taking advantage of your consumers and giving your company a bad name. Eventually I believe I found a honest contractor who provided honest pricing. Personally I’m curious if you audit the dealers listed on your website to determine if they are representing your company and products according to your values. You would probably sell more units if contractors were not charging over $5,000 over the unit cost for a simple install. Levi Hein, Justin, TX.